7 months ago

Retail Manager

Fantastic opportunity for an enthusiastic 2IC position in a leading supplier of high-end bathroom and kitchen products.

Sydney CBDInner West & Eastern Suburbs

Permanent / Full Time

  • Previous experience in a warehouse environment is required.
  • Fantastic Culture & Strong Values
  • Multifaceted team with a passion for excellence
  • Career & Development Opportunities

About the Role
  
As the Assistant Manager at the client’s flagship store, the successful candidate will be critical to the success of the business. Your proven retail sales, building/reno and team leadership experience will be pivotal in providing the Manager with the support needed to deliver an exceptional customer experience, drive sales, coach the team whilst meeting the high operational standards and financial targets. 
  
What’s great about this role:

  • work 5 days a week- 7am-5pm working every second Saturday including RDO on weeks working on Saturdays
  • A Professional & Positive Working Environment that is Continuously Evolving
  • Excellent social events with a ‘work hard play hard’ mentality
  • Ongoing training and development

Duties:

  • Effectively negotiate and resolve any complaints, disputes or enquiries in relation to customers, suppliers and other interested parties that may arise in the normal course of doing business to restore and promote good public relations.
  • Make decisions on adjustments, refunds, goods returned, customer cheques and customer service as required.
  • To effectively manage the recruitment, training, development and individual performance of all sales and warehouse staff within the store.
  • Maintain up to date knowledge of all products sold in the business.
  • Initiate suggestions for improvement of the business.
  • Ensure the entire store is kept clean and tidy and complies with OH&S standards.
  • Maintain merchandise, fixtures, and fittings to be well presented at all times and ensure correct pricing is displayed.
  • Ensure all staff is ready to commence work at the appropriate starting times and are well presented.
  • Creating new business opportunities.
  • Opening and closing the store.
  • Actively involved in counter and phone sales.
  • Communicating the day-to-day operations between the sales departments and the warehouse.
  • Measure staff performance to achieve personal and team targets.
  • Manage the control of fast and slow moving stock.

  
Skills and Experience:

  • Customer-centric mentality and ability to tack multiple facets of the warehouse at any given time.
  • Proactive thinking, strong communication and organisation skills
  • A “can-do” attitude, highly motivated, excellent listening and communication skills, demonstrate a fantastic attitude to safety requirements. 
  • Previous experience in a warehouse environment is required
  • Be physically fit, self-motivated, reliable and have a great work ethic;
  • Ability to work in a fast-paced environment
  • Forklift License preferred (training can be undertaken)
  • Must have Australian working rights for Permanent Role.
  • Must be available 47.5 hours over 5 days a week.

How to apply
All applications are to be submitted online – click APPLY.  We will be reviewing applications as they are received so apply today!  Please note only candidates that meet our client’s selection criteria will be contacted.
  
Job ID:
TR12381A/2.1

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